A team dedicated to the success of your recruitment campaigns.
Talentplug: the only multiple job posting solution that offers you the expertise of a dedicated team. At Talentplug, a true expert is available to help you reach your recruitment goals.
And that makes all the difference.
A number of steps to follow
and an expert to guide you through each of them
Getting your project up and running
First, we make the most of all of your company’s information and ressources
(entities, logo, users / agencies, supports, users’ quotas…).
Necessary components for the creation of your custom made platform:
- Creation of the various entities and users.
- Connection between supports: we contact all supports used to approve of paid subscriptions and subscription end dates.
- Quota allocations for users.
Monitoring your project
Our experts offer you a weekly follow-up in setting up your project. Once the platform has been approved, you’ll be the one behind the wheel. But rest assured, our experts will hand over all the necessary tools to assure you are comfortable running it.
We offer training sessions so you can get used to our Talentplug solution.
Various training options are available to you:
We host on demand and custom made webinars for your admins, users and/or agencies.
We host 2 webinars per week accessible to all new users.
TUTORIAL VIDEOS AND USER GUIDES
Short videos available at all times
User guides in pdf format on specific subjects: create a job offer, manage offers, create offer templates and favorite job sites lists…
At Talentplug, offering you daily assistance is an intricate part of who we are.
Our service Desk is located in Lille (France), in the same office as our technical and commercial teams. A synergy that makes for the best support possible.
We are in touch with dedicated representatives at our partners.
We also nurture special relationships with technical contacts from various job boards.
Daily interactions that allow us to keep track of the set-up process and quickly fix any issues that may arise.
Support and follow-up
And there’s more! We schedule a meeting each term to stay in touch via video conference. It is an opportunity to compile and analyse statistics on the various paid functionalities:
- Statistics on use of the platform by users
- Report on use of paid functionalities (to avoid possible over or underuse)
- Performance report on each functionality used during the period.
Monday to Friday assistance from 9am to 6pm via phone or email is available to all users: setup, platform use, fixing issues, etc.